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Privacy Policy

🛡️ Privacy Policy for Plumbers at HotScoop 🛡️

At https://plumbers.hotscoop.net, we prioritize your privacy and the protection of your data. This Privacy Policy details our approach to handling personal data in a secure and compliant manner, adhering to various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.

Our privacy policy is in effect for all users of our websites, applications, services, and products. Please note that this policy does not apply to external platforms, applications, products, or services which you may access through links on our platform, each with their own privacy policies.

Processing Activities: Our privacy policy governs your interactions with us when:

  • You engage with our applications and services as a user.
  • You navigate through our websites linked to this Privacy Statement.
  • You communicate with us, including signing up for newsletters or other informational emails, phone calls, or receiving text/SMS messages from us.

Personal Data Collection: We collect personal data in various forms, which may include:

  • Account details and preferences.
  • Payment information for transactions.
  • Financial records where applicable.
  • Details of purchases made through our services.
  • Mobile device identifiers and serial numbers.
  • Location data if needed for service provision.
  • Feedback provided to us regarding our services or products.
  • Social media profile information when you interact with us on those platforms.
  • Information about the products you use or inquire about.

We gather this data through direct user input, interactions with our services, and by deploying automated technologies such as cookies. Additionally, we may receive personal data from third parties, which is subject to their privacy policies.

Cookies: We employ cookies for various purposes, enhancing your experience and enabling analytics. These cookies are categorized into:

  • Strictly Necessary: Essential for navigation and functionality of our services.
  • Preference: Enable a personalized experience on our platform.
  • Analytics: Help us understand how our site is used and perform diagnostics, optimize performance, and prevent fraud.
    You can control non-essential cookies through our Cookie Manager.

Retention and Deletion: We retain your personal data for no longer than necessary for the purposes for which it was provided or as required by law. Once the purpose has been fulfilled or the retention period has expired, we take steps to delete or anonymize your data in a secure manner.

Security Measures: To protect your personal data, we implement organizational and technical safeguards, including encrypted communication methods and partnering with secure third-party processing entities.

Children’s Privacy: We are committed to protecting the privacy of children under 18 years of age. We do not knowingly collect personal data from children in this age range.

Your Rights: Depending on where you are located, you have rights regarding your personal data. These rights include:

  • Accessing or receiving a copy of the personal data we hold about you.
  • Requesting the correction of any inaccurate personal data.
  • Asking us to delete or restrict your personal data, or to port it to other services.
  • Objecting to our processing of your personal data in certain circumstances.
  • Withdrawing consent at any time where you have previously given your consent for processing.
  • Filing an appeal or complaint with the appropriate regulatory authority.
    To exercise these rights, please contact our privacy team.

Changes to Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on our website.

Contact Information: If you have any questions, wish to unsubscribe, or need assistance with your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your trust is important to us, and we are committed to addressing your concerns and protecting your privacy.

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